Practice Management: Online Reviews
We have always had to deal with unhappy patients, but now patients have the power to leave reviews online like never before. Have you Googled yourself lately? Do you actively seek out reviews from happy patients? If not you need to be. Stay tuned later this week for some of my favorite bad reviews and to learn the difference between a troll and a patient that just needs a little TLC.
John Gordon recently described a good leader as possessing these qualities: they are optimistic about the future, they believe in their team, they embrace challenges, they grow from failure, they keep moving forward. All these traits are essential for you to posses if you want to have a successful and fulfilling chiropractic practice. Today I […]
You only get one chance to make a first impression. I know it’s a cliche, but it’s a cliche because it’s true. How well you and your staff answer the phone is one of the keys to your marketing and practice management success. Now you may be asking what do phone skills have to do […]
Last week we talked about figuring out what you want your life to look like. The week before that we talked about how accurately gauge where you are at right now in practice. This week we are talking about how to get from point A to point B. The secret is what some to consider […]
The other day I was floating on my back in a hotel swimming pool. My wife was at a continuing education seminar and the kids and I were killing time by relaxing in the hotel pool. I decided to lay back and just float for awhile since the kids were all wearing floaties. A funny […]